Terms & Conditions

1. Definitions

For purposes of these Terms and Conditions:

• "Service" refers to the AI consulting services provided by Synth Orbit
• "User" or "You" refers to any individual or entity accessing our website or using our services
• "We," "Us," "Our" refers to Synth Orbit
• "Agreement" refers to these Terms and Conditions along with any service-specific agreements
• "Content" refers to information, text, graphics, or other materials available through our website

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are accepting these terms on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

3. Service Description

Synth Orbit provides artificial intelligence consulting services, including but not limited to:

• Data strategy and architecture consulting
• Natural language processing solution development
• Predictive analytics advisory services
• Machine learning model development
• AI implementation guidance and support

Specific service terms, deliverables, and timelines are established in individual service agreements. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.

4. User Responsibilities

4.1 Acceptable Use

You agree to use our website and services only for lawful purposes. You must not:

• Violate any applicable local, national, or international law
• Infringe upon the intellectual property rights of others
• Transmit harmful, threatening, abusive, or offensive content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Impersonate any person or entity
• Collect or harvest information from our website without permission

4.2 Client Obligations

When engaging our services, clients agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to reasonable requests for information or clarification in a timely manner
• Designate appropriate personnel for project collaboration
• Maintain confidentiality of any proprietary information shared during engagements
• Honor payment obligations according to agreed terms

5. Intellectual Property

5.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Synth Orbit or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

5.2 License to Use Services

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to download or modify our content, except as specifically allowed.

5.3 Client-Owned Intellectual Property

Clients retain ownership of data and materials provided to us for service delivery. Deliverables created specifically for clients under service agreements become client property upon full payment, subject to any terms specified in individual agreements. We may retain rights to general methodologies, techniques, and knowledge developed during engagements.

6. Payment Terms

For services requiring payment:

• Pricing is specified in Thai Baht (฿) unless otherwise agreed
• Payment terms and schedules are established in individual service agreements
• Invoices are typically due within 30 days unless otherwise specified
• Late payments may incur interest charges at rates permitted by Thai law
• We reserve the right to suspend services for accounts with overdue payments

Refund policies, if applicable, are specified in individual service agreements. General consultation fees are typically non-refundable once services have commenced.

7. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary information shared during service engagements. Confidential information includes:

• Business strategies, plans, and financial information
• Technical data, algorithms, and methodologies
• Customer lists and proprietary databases
• Any information marked as confidential

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law. Specific confidentiality terms are detailed in individual service agreements.

8. Disclaimers

8.1 Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive to deliver high-quality consulting services, we make no warranties regarding specific outcomes or results. AI and machine learning systems involve inherent uncertainties, and model performance can vary depending on data quality and changing conditions.

8.2 No Professional Advice

Information provided through our website or during consultations should not be construed as legal, financial, or medical advice. Our services focus on technical implementation of AI systems and should be complemented by appropriate domain expertise.

8.3 Third-Party Content

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or availability of external sites. Inclusion of links does not imply endorsement.

9. Limitation of Liability

To the maximum extent permitted by Thai law:

• Our total liability for any claims arising from services shall not exceed the fees paid for the specific engagement in question
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for damages resulting from use of our website or services, loss of data, or business interruption
• Some jurisdictions do not allow certain limitations, so some provisions may not apply to you

Specific liability terms for consulting engagements are detailed in individual service agreements.

10. Indemnification

You agree to indemnify and hold harmless Synth Orbit, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any rights of third parties.

11. Termination

11.1 Termination by You

You may terminate service agreements according to terms specified in individual contracts. Early termination may result in fees for work completed to date.

11.2 Termination by Us

We may terminate or suspend access to our services immediately if you breach these terms, fail to make required payments, or engage in conduct that we deem harmful to our business or reputation.

11.3 Effects of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, confidentiality, liability, and dispute resolution survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of Thailand. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Bangkok, Thailand.

12.2 Informal Resolution

Before initiating formal proceedings, parties agree to attempt resolution through good-faith negotiation. Either party may request mediation through a mutually agreed mediator.

12.3 Arbitration

If informal resolution fails, disputes may be submitted to binding arbitration under the rules of the Thailand Arbitration Institute, unless otherwise agreed in service contracts.

13. General Provisions

13.1 Entire Agreement

These Terms and Conditions, together with any service-specific agreements, constitute the entire agreement between you and Synth Orbit regarding use of our services.

13.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.

13.3 Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.

13.4 Assignment

You may not assign your rights or obligations under these terms without our written consent. We may assign our rights and obligations to any successor entity.

13.5 Notices

Notices under these terms should be sent to [email protected]. We may provide notices to you through your provided contact information or by posting on our website.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website or via email to active clients. Continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.

15. Contact Information

For questions about these Terms and Conditions, please contact: